Homebase is hiring an IT Support Specialist for a part-time hybrid role in Toronto, targeted at improving end-user functionality and system management. Join us in making work easier for our teams.
As a key member of the IT team, you will be focused on ensuring smooth operations across various technology platforms. Handle internal support tickets, manage AV technology, and embrace cutting-edge automation solutions that enhance efficiency. Your role will directly impact our ability to support small businesses with optimal IT operations.
Key Responsibilities:
• Facilitate onboarding and offboarding tech processes
• Troubleshoot AV technology issues effectively
• Provide Tier 1-2 support through our ticketing system
• Oversee system audits and manage inventory
• Develop AI-enhanced automation workflows
Requirements:
• 0-2 years of relevant IT experience
• Familiarity with macOS, Windows, and SaaS tools
• Experience with MDM tools preferred
• Strong organizational skills with a service focus
• Curiosity about AI and technological advancements
Leverage your IT expertise at Homebase and contribute to seamless operations in Toronto's collaborative team environment.
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📌 IT Support Specialist Job in Toronto
🏢 Homebase
📍 Toronto