Elevate your hospitality career with Pan Pacific Whistler as a Reservations Agent in beautiful Whistler, BC. Connect with guests and manage reservations with precision and personalized service.

This role is perfect for detail-oriented candidates passionate about creating exceptional guest experiences. As a Reservations Agent, you will handle the entire reservation process efficiently, ensuring high levels of guest satisfaction. Collaborate with the Revenue team and support other departments to streamline guest experiences.

Key Responsibilities: • Download and enter reservation requests from 3rd party sites • Answer phone calls with a friendly greeting • Respond to guest inquiries via letters and emails promptly • Explain rates, room types, and cancellation policies clearly • Provide administrative support to the Revenue Team

Requirements: • Robust attention to detail in reservation management • Excellent communication skills, both verbal and written • Ability to handle guest queries professionally • Previous hospitality experience preferred • Flexibility to cover Front Desk duties as needed

Become a key player in delivering outstanding guest service at Pan Pacific Whistler. #J-18808-Ljbffr

📌 Reservations Agent at Pan Pacific Whistler (Fernie)
🏢 Pan Pacific Whistler
📍 Fernie