Become a Distribution Customer Service Specialist at NFI, where you'll manage inquiries and orders while ensuring high customer satisfaction. This role is vital for smooth operations and communication.
In this customer service role, you will interact with clients, process orders, and handle complaints effectively. Collaborate with various departments to meet service expectations and facilitate special shipping requests. Your contribution ensures the efficiency of operations and client satisfaction.
Key Responsibilities:
• Ensure courteous responses to customer inquiries
• Accurately process and input customer orders
• Produce availability reports for inventory checks
• Expedite orders with shipping departments as needed
• Document feedback and maintain order records
Requirements:
• Required: High school diploma or equivalent
• Proficient in MS Office with basic typing skills
• Strong oral and written communication skills
• Experience with shipping software systems like UPS
• Must be available for irregular hours and extended shifts
Support NFI’s mission of exceptional customer service and effective order management.
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📌 Distribution Customer Service Specialist NFI (Toronto)
🏢 NFI
📍 Toronto