Make an impact at Ericsson as a Senior Product Support Professional in Ottawa, Ontario, specializing in RAN technical support. Bring your cutting-edge mindset to a leading technology firm.

This senior position within the RAN Software & Compute Platforms Engineering team is responsible for providing high-level technical expertise and customer support. You will collaborate extensively with various stakeholders to ensure seamless troubleshooting and effective resolution of complex issues. Your role will be vital in integrating new products and enhancing overall customer experience.

Key Responsibilities:



• Offer expert knowledge on RAN product features • Collaborate closely with development and support teams • Identify faults and apply troubleshooting methods • Lead integration activities and technical taskforces • Provide deployment and integration support as needed

Requirements: • Advanced degree in Telecommunications, Electrical Engineering, or related field • In-depth field troubleshooting expertise • Understanding of RAN software systems • Proven collaborative skills across organizations • Proficient in English for communication

Join Ericsson in Ottawa to leverage your technical skills and support transformative RAN solutions. #J-18808-Ljbffr

📌 Senior RAN Technical Support Role (Montreal)
🏢 Ericsson
📍 Montreal