Shape unforgettable stays as the Guest Experience Manager at Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown. Focus on guest satisfaction and operational excellence while leading a dedicated team.
In this role, you will manage the hotel's daily operations, ensuring that every guest interacts with a well-prepared and motivated team. Your guidance will elevate service standards and ensure compliance with Marriott’s high-quality expectations.
Key Responsibilities:
• Set an example by delivering quality service consistently
• Serve as the primary contact for guest services challenges
• Oversee coordination among hotel departments
• Perform regular safety and service audits
• Prepare detailed reports and updates for management
Requirements:
• Over two years in a relevant supervisory capacity
• Hospitality degree or equivalent professional background
• Solid ability to lead, troubleshoot and motivate
• Familiarity with PMS systems important
• Capability to manage stress in a dynamic environment
Lead with integrity and passion, ensuring every guest's stay at Dorian becomes a masterpiece of hospitality.
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📌 Guest Experience Manager Position in Calgary
🏢 Socket.dev
📍 Calgary