Company Description Recognized as the #1 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.

The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold roomsand a newly renovated lounge are ready to accommodateguests. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.

Job Description What is in it for you:

Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues

Exclusive Employee and Friends & Family Discounts at Fairmont Empress Hotel

Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler





Opportunity to develop your talent and grow within your property and across the world!

Complimentary meal during your shift through our Colleague Dining Program

Complimentary uniform laundering

Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through GreeShieled

Accesstoour company-matchedDefined ContributionPension Plan(DCPP)

Opportunity to develop your talent throughcoaching andour Leadership Mentoring Programs

Hourly pay rate of $27.44to 31.36

What you will be doing:

Ensure the safety of the hotel, guests and employees

Greet guests and visitors, respond to inquiries and provide information

Research and report any incidents in accordance with standards of Fairmont Hotels & Resorts

Perform interior and exterior patrols of hotel property and be a visible security presence while on duty

Monitor CCTV camera system

Act as First Aid Attendant and respond to all first aid calls while on duty

Maintain effective relationships with Municipal, Federal or Corporate security/police forces

Other duties as assigned

Qualifications Your experience and skills include:

Previous experience in a customer service related position

BST certificate and Valid BC Security License or willingness to obtain a Security License





First Aid Intermediate 2

Bondable

Completely fluent English language skills, both written and verbal

Must be available for all shifts including evenings, overnight shifts and weekends.

Explicit, professional and helpful communication in person and over the phone

Team player with excellent interpersonal and leadership skills

A high level of responsibility and ability to work well independently with minimal supervision

Commitment to provide excellent service and exceed guests' expectationsImpeccable grooming and presentation

Additional Information Physical ability to perform the requirements of the job, including:

Standing/walking for extended periods of time

Performing repetitive work

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working workplace: Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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📌 Security Officer Unrestricted (Full-time) (Winnipeg)
🏢 Accor Hotels
📍 Winnipeg