Drive positive customer interactions at FYIhealth's Delta Ophthalmic Laboratory as a Client Solutions Specialist. Focus on resolving inquiries for enhanced client satisfaction across numerous clinics.
This full-time, onsite role is essential in delivering empathetic support and effective problem-solving. You will engage with both clinics and stores, using your knowledge of optical products and systems. A collaborative spirit is crucial as you work to improve processes and uphold the high standards of service at FYIhealth.
Key Responsibilities:
• Provide support through various communication channels
• Address and resolve inquiries efficiently
• Organize tasks effectively in a busy workplace
• Relay order changes and updates proactively
• Maintain updated information on products and services
Requirements:
• High school diploma minimum, optical knowledge preferred
• 1-2 years in a customer service setting
• Intermediate to advanced Microsoft Office skills
• Strong communication and relationship-building abilities
• Capacity to manage multiple tasks effectively
Join FYIhealth's Delta Laboratory to provide outstanding service and valuable support to clients.
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