Enhance educational experiences at McGraw Hill as a Digital Technology Specialist. Manage digital product delivery and operational support in a hybrid work setting, enhancing accessibility for Canadian customers.
In this essential role, you will oversee the operational execution of digital products in Canada. With at least 2 years of project management experience, you will manage multiple channels and ensure smooth access to eBooks and courseware. Collaborating with cross-functional teams will be key in implementing continuous process improvements and maintaining delivery infrastructure.
Key Responsibilities:
• Lead operational partnerships with channel distributors
• Manage end-to-end processes for digital products
• Ensure accurate eBook content delivery




• Support Institutional and Inclusive Access models
• Generate required reporting with data analysis
Requirements:
• 2+ years of project management experience
• Detail-oriented with strong communication skills
• Customer service experience preferred
• Proficient in Microsoft Office suite
• Experience with change management and process improvements
Combine your project management skills and digital technology knowledge to support McGraw Hill's educational mission.
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📌 Digital Technology Specialist McGraw Hill (Toronto)
🏢 Mheducation
📍 Toronto