Develop explicit and comprehensive documentation for designated functional areas of Acumatica ERP according to corporate style guidelines and team processes Keep documentation and training materials up to date with software releases Revise legacy content to align with current standards and best practices Design and develop training courses and skill assessments for different learner personas Use AI-assisted tools to draft, restructure, summarize, edit, and review documentation and training materials while ensuring accuracy and consistency Collaborate with subject matter experts to identify user scenarios and information gaps Resolve learner issues related to documentation and training content and provide solutions and recommendations Review UI labels and messages for accuracy and consistency Continuously improve team standards, processes, and tools Assume the rotating Doc Watcher role Serve as an entry point for external communication for the team Triage incoming product-change requests requiring documentation Maintain the team’s working environment Requirements

A degree in English, technical writing, communications, or computer science or alternative credentials (preferred) At least 3 years of experience in technical writing, content development, or instructional design in the software industry (required) Experience using AI-assisted writing, editing, research, or productivity tools to support technical content development, instructional design, or content analysis (required) Expertise in any of the industries Acumatica specializes in (preferred) Prior teaching or training experience (preferred) Excellent writing and communication skills, with ability to express thoughts in English clearly, logically, and concisely (required) Advanced user of tools used for content creation, version control,



and project and task management (required) Knowledge of Acumatica ERP (preferred) Self-motivated to create high-quality content when specifications are in progress or unavailable Ability to communicate positively and forge effective working relationships with Acumatica team members Ability to work independently with minimal supervision and manage multiple priorities Familiarity with source control and CI/CD tools such as Git, Bitbucket, and Bamboo Familiarity with task/bug tracking tools such as Jira Familiarity with database management tools such as SQL Management Studio Familiarity with content development tools such as Oxygen XML Editor, Snagit, and Lucidchart Familiarity with AI-assisted content development and productivity tools such as ChatGPT, Claude, Codex, Claude Cowork, and MS Copilot Core Competencies

Demonstrates expertise in technical writing and content development, with a strong focus on creating explicit documentation and training materials for Acumatica ERP. Proficient in using AI-assisted tools and advanced content creation software to enhance documentation accuracy and effectiveness. Highest-signal resume keywords

Technical Writing AI-Assisted Content Development Acumatica ERP Knowledge Content Creation Tools Instructional Design ATS Optimization Keywords

Hard Skills

Technical Writing Content Development Instructional Design Writing Skills Editing Skills Research Skills Version Control Project Management Database Management Content Analysis Soft Skills

Communication Skills Collaboration Self-Motivation Problem-Solving Relationship Building Industry Keywords

Software Industry Acumatica Technical Writing Standards Training Development User Experience Tools & Technologies

Git Bitbucket Bamboo Jira SQL Management Studio Oxygen XML Editor Snagit Lucidchart ChatGPT MS Copilot

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📌 Senior Content Developer (Winnipeg)
🏢 Jobtailor
📍 Winnipeg