Drive superior customer experiences with RGH Commercial Equipment Service as a Customer Service Representative. Showcase your skills in a energetic environment focused on client satisfaction.
At RGH, you will assume a pivotal role interacting directly with customers in Toronto (GTA) and beyond. This position is not just about answering calls; it involves managing service requests and ensuring seamless communication across different channels. Your focus on relationship building and exceptional service will be instrumental in our success.
Key Responsibilities:
• Manage customer inquiries with a client-first attitude
• Correspond promptly via phone and email
• Enter service requests accurately into ERP systems
• Facilitate communication between customers and service technicians
• Handle customer issues from initiation to resolution
Requirements:
• High school diploma required
• 1-2 years of relevant customer service experience
• Familiarity with ERP systems is a must
• Proficient in Microsoft Office applications
• Strong English communication skills needed
Utilize your customer service expertise to help RGH maintain its position as an industry leader in Canada.
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📌 Customer Care Expert at RGH Commercial (Markham)
🏢 R.G. Henderson & Son
📍 Markham