Become a Customer Engagement Manager at Ramp, key to fostering partner relationships and driving successful activation of recent customers. Focus on optimizing partner enablement and onboarding experiences.
Ramp seeks an experienced Customer Engagement Manager to join its Partnerships team and drive the activation of partner-referred customers. This role will engage with partners, understand their business models, and ensure a smooth onboarding experience. You will also play a crucial role in refining the Partner Success program.
Key Responsibilities:
• Cultivate and maintain strong partner relationships
• Understand partners' business goals and objectives
• Lead onboarding education for partners on product integrations
• Ensure complete and effective customer onboarding
• Collaborate with partners for activation strategies
Requirements:
• 3+ years in customer success, account management, or partnerships
• Strong project management skills
• Ability to communicate complex information effectively
• Experience working directly with product and engineering teams
• Proven success in achieving or exceeding quotas
Apply your expertise in customer and partner success at Ramp, contributing to impactful financial solutions.
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📌 Customer Engagement Manager for Ramp (Toronto)
🏢 RAMP
📍 Toronto