Maintain a secure digital setting as a User Safety & Risk Operations Agent. This role involves investigating user safety, fraud, and policy violations while exercising strong analytical judgment and empathy.

As part of the trust and safety team, you will assess complex cases related to user safety and policy enforcement. Your success will rely on your investigative skills, attention to detail, and ability to work with sensitive content. You will also collaborate with various teams to manage the ongoing safety of the platform, identifying and preventing potential risks.

Key Responsibilities: • Review and enforce platform policies effectively • Investigate escalated reports of harmful content • Analyze trends in fraud and recommend preventive actions • Maintain thorough documentation of all cases • Monitor user activity for signs of abuse or fraud

Requirements: • 6 months experience in Trust & Safety or related fields • Strong communication and decision-making skills • Flexibility to work rotating shifts • High School Diploma or equivalent • Comfortable with sensitive content handling

Utilize your investigative expertise to ensure user safety and uphold trust in our digital space. #J-18808-Ljbffr

📌 User Safety & Risk Operations Agent (Winnipeg)
🏢 Epsilon Solutions
📍 Winnipeg