Join ProSlide as a Parts and Service Associate and enhance customer interactions in Ottawa. This role focuses on supporting global clients with their commissioned water slide parts needs and requires in-office attendance.
As a key team member at ProSlide, you will manage all aspects of customer service related to parts requests. Ideal candidates will bring 2-3 years of experience in a fast-paced environment, showcasing strong technical skills and effective communication. You will engage with internal departments to ensure accuracy and timely deliveries.
Key Responsibilities:
• Manage electronic requests from customers
• Provide quotes for parts requests from the catalogue
• Ensure commercial agreements are clear before shipment




• Follow up for feedback and ensure order invoicing
• Document interactions and maintain accuracy
Requirements:
• Minimum 2-3 years experience in a parts department
• Familiar with ERP systems for order processing
• Solid analytical and problem-solving skills
• Proficient in MS Office, especially Excel and Word
• Ability to thrive under pressure and meet deadlines
Excel in your customer service role, providing reliable information and support while boosting client satisfaction at ProSlide.
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📌 ProSlide Parts Specialist in Customer Service (Ottawa)
🏢 Proslide Technology
📍 Ottawa