Become a pivotal Member Experience Representative at FirstOntario Credit Union, dedicated to enhancing member satisfaction through exceptional service and financial guidance.
This role involves providing accurate financial advice and identifying opportunities to fulfill members' needs, thereby supporting the credit union's business development goals. You will utilize your sales skills to help members enhance their financial wellness and deliver expert service across various channels. Success in this position requires collaboration and a willingness to exceed expectations in member interactions.
Key Responsibilities:
• Identify member opportunities for financial solutions
• Conduct proactive business development activities
• Deliver exceptional transactional services to members




• Promote various banking service channels effectively
• Support branch operations, including audits and cash balancing
Requirements:
• High school diploma or equivalent required
• At least 3 years of experience in the banking sector
• Competent in Microsoft Office applications
• Solid interpersonal skills and teamwork mindset
• Positive attitude with a commitment to excellence
Bring your financial advising skills and dedication to service excellence to FirstOntario Credit Union, making a difference for every member.
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📌 FirstOntario Credit Union Member Experience Role (St. Catharines)
🏢 FirstOntario Credit Union
📍 St. Catharines