Join RBC's Central Funding team as a Business Specialist, where application support management meets strategic stakeholder engagement. Located in Toronto, Canada, this full-time role focuses on driving operational success.

As a Business Specialist, you will leverage your extensive knowledge in application management, providing insights and fostering accountability with operations stakeholders. Your role encompasses overseeing readiness assessments and ensuring compliance with operational standards while enhancing service delivery through continuous improvement initiatives. A blend of technical understanding and business acumen will be crucial for success.

Key Responsibilities:



• Manage relationships with Operations stakeholders through transparent reporting • Ensure production readiness and compliance with architectural standards • Drive major incident resolutions and post-incident reviews • Collect and analyze incident data to optimize service performance • Standardize operational agreements across application support

Requirements: • Bachelor's degree in a relevant field • 10-15 years of business and technical support experience • Proficient in technologies such as Linux, Windows, and SQL • Strong communication and collaboration skills essential • Team and project management experience required

Drive cooperative efforts at RBC and enhance Capital Markets service quality through your specialized expertise. #J-18808-Ljbffr

📌 Business Specialist for Production Services (Winnipeg)
🏢 RBC
📍 Winnipeg