Become the backbone of our Reservations Team as a Supervisor, ensuring smooth operational practices while delivering exceptional service to our guests. Cultivate a fun and efficient workplace culture.
As a Reservations Supervisor, you'll play a critical role in managing day-to-day operations of the reservations team. Your strong leadership and organizational skills will enable you to mentor staff, oversee workload distribution, and ensure all guest inquiries are handled swiftly and effectively. Your contributions will be vital in achieving our service and revenue goals.
Key Responsibilities:
• Answer reservations inquiries by phone and email
• Organize daily workflow among team members
• Ensure timely completion of all reservation tasks




• Collaborate on training programs and manuals
• Build solid partnerships with Front Office Managers
Requirements:
• Proven track record in reservations management
• Strong leadership and team-building skills
• Excellent communication and conflict resolution abilities
• Experience with training and development initiatives
• Dedication to workplace safety standards
Harness your skills to lead the Reservations Team in providing top-notch service in our hotel properties.
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📌 Supervisor for Hotel Reservations Team (Banff)
🏢 Canadian Rocky Mountain Resorts
📍 Banff