Become a Business Development Coordinator at Sterling Honda in Hamilton, ON, and play a crucial role in customer engagement. This full-time position emphasizes tech-savvy communication to maximize customer service.
You’ll coordinate between customers and the dealership, addressing inquiries and setting appointments seamlessly. This role requires you to possess a customer-focused mindset, ensuring ongoing customer satisfaction and engagement through consistent follow-ups and effective communication methods.
Key Responsibilities:
• Handle customer inquiries through calls, emails, and chats
• Schedule service appointments effectively for customer needs
• Assist the service team with appointment management
• Follow up with customers to enhance satisfaction and retention




• Utilize CRM tools to maintain logs of customer interactions
Requirements:
• Experience in sales, customer service, or call centers
• Exceptional verbal and written communication capabilities
• Familiarity with CRM systems to track interactions
• Ability to prioritize tasks in a quick-paced setting
• Strong collaborative spirit for departmental work
Utilize your communication and organizational skills to enhance customer experiences at Sterling Honda as a Business Development Coordinator.
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📌 Full-Time Business Development Coordinator (Hamilton)
🏢 Kelleher Ford
📍 Hamilton