Transform customer analytics with Xplore Inc. as a Lead Data Analytics Engineer, focusing on AI-driven insights in a hybrid role. This position combines strategic decision-making with advanced analytics and storytelling capabilities.
Ideal candidates will have at least 5 years of experience in analytics, emphasizing skills in Databricks, customer intelligence, and self-service analytics. The role entails designing impactful dashboards and utilizing AI technologies to enhance operational efficiencies, all while translating complex data narratives into actionable insights.
Key Responsibilities:
• Perform detailed customer and operational analytics
• Analyze contact center data and operational KPIs
• Develop intuitive Databricks applications and analytics products




• Create executive dashboards that emphasize storytelling
• Foster AI-driven decision support capabilities
Requirements:
• 5 years of relevant analytics experience required
• Expertise in Databricks, SQL, and large dataset analysis
• Proven track record in executive presentation and storytelling
• Experience leveraging AI for analytics and insights
• Solid communications and analytical problem-solving skills
Lead the evolution of data analytics at Xplore and deliver impactful customer insights.
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📌 Lead Data Analytics Engineer at Xplore (Fredericton)
🏢 Xplore
📍 Fredericton