Elevate your career as a Customer Service Agent with MCI in Sydney, Nova Scotia. Embrace a role that involves supporting inbound and outbound inquiries while delivering top-notch customer service.

MCI is seeking dedicated Customer Service Agents for various projects, ranging from well-known brands to government programs. Candidates will excel in solving customer issues, making outgoing calls, and promoting services. This chance provides rich training and a clear path for advancement, making it ideal for those looking to build a career in customer support.

Key Responsibilities: • Handle inbound and outbound customer contacts professionally • Resolve customer issues for first call resolution • Document and process customer claims accurately • Collaborate with departments to solve problems • Attend training sessions to stay updated on processes

Requirements: • Must be 18 years or older • High school diploma or equivalent • Strong communication and organizational skills • Basic Microsoft Office knowledge required • Ability to type 20+ words per minute

Become a key player at MCI by providing exceptional service and fostering customer relationships. #J-18808-Ljbffr

📌 Customer Service Agent in Sydney, NS (Winnipeg)
🏢 MCI
📍 Winnipeg