Join Wenco International Mining Systems as a Technical Services Analyst in Vancouver, BC, with options for hybrid or work from home in Eastern Canada. Your role focuses on providing Tier 1 support and facilitating training for clients.

In this hybrid position, you will deliver both on-site and remote support to clients, troubleshooting and resolving issues efficiently. The role demands a strong technical background in software and hardware, along with exceptional communication skills for effective client training. You will work in high-pressure environments, requiring excellent multitasking abilities to balance various tasks.

Key Responsibilities:



• Provide timely phone and remote support for clients • Document client issues through Wenco’s tracking system • Conduct successful software implementations and upgrades • Coordinate with mine staff for site inspections • Troubleshoot software, hardware, and network issues

Requirements: • Diploma in Electronics, Computer Science, or related field • 3-5 years of user and admin support experience • Strong SQL skills and experience with mining tech • Familiarity with Wenco hardware platforms • Valid driver’s license

Utilize your technical expertise and client-oriented skills as a Technical Services Analyst with Wenco in Vancouver. #J-18808-Ljbffr

📌 Hybrid Technical Services Analyst in Vancouver (Winnipeg)
🏢 Wenco (a Hitachi Construction Machinery subsidiary)
📍 Winnipeg