Lead CRM initiatives with the Responsible Gambling Council in a hybrid role based in Toronto. This Senior Manager will integrate stakeholder data to drive engagement and informed decision-making.

The Responsible Gambling Council (RGC) is seeking a Senior Manager for CRM and Audience Operations. This full time position plays a crucial role in establishing data governance, managing stakeholder relationships, and utilizing CRM insights for strategic planning. Your expertise in data stewardship and audience strategy will enable impactful stakeholder engagement.

Key Responsibilities:



• Establish and maintain CRM data standards and quality controls • Monitor and improve system accuracy and reliability • Lead CRM data cleanup and deduplication processes • Build a unified organization-wide stakeholder view • Develop and manage effective segmentation frameworks

Requirements: • 5-7 years of CRM management experience • Post-secondary education in Business or related fields • Strong expertise in data governance and quality • Experience with Salesforce or similar platforms • Proven ability to collaborate across teams

Your leadership in CRM will significantly enhance RGC's strategic direction and impact. #J-18808-Ljbffr

📌 Senior CRM Manager at Responsible Gambling Council (Winnipeg)
🏢 Responsible Gambling Council (RGC)
📍 Winnipeg