MSP Service Delivery Lead: Client & SLA Champion (Toronto)

MSP Service Delivery Lead: Client & SLA Champion (Toronto)

22 Aug
|
CBRE
|
Toronto

22 Aug

CBRE

Toronto

CBRE is seeking a Service Delivery Manager to own the day‑to‑day service relationship across multiple clients and properties within an MSP setting, handling the full service lifecycle from tickets and escalations to SLA performance and reporting.

You will lead cross‑functional teams, coordinate staffing, oversee incident response and RCA, manage SLAs, and present metrics and service reviews with clients, while upholding CBRE values.

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📌 MSP Service Delivery Lead: Client & SLA Champion (Toronto)
🏢 CBRE
📍 Toronto

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