Drive excellence in service delivery as Xplore Inc.'s Director of Field Operations and Vendor Management. Focus on workforce planning, dealer partnerships, and operational efficiency.This strategic role at Xplore Inc. is essential for enhancing rural broadband services. You will oversee capacity planning, real-time operations, and performance governance to meet diverse customer needs. The ideal candidate will exhibit expertise in vendor management and operational strategies.Key Responsibilities:
- Oversee national capacity and performance for technicians and dealers
- Lead optimization of dispatch operations and scheduling
- Ensure execution of service commitments and issue resolution
- Manage the full work order lifecycle efficiently
- Foster high standards of vendor performance and complianceRequirements:
- Demonstrated leadership in field operation management
- Experience in performance management and KPI optimization
- Solid business acumen and budget management skills
- Proven track record in strategic relationship building
- Exceptional problem-solving and communication skillsTransform the broadband experience through effective operational leadership at Xplore Inc.#J-18808-Ljbffr

📌 Director, Field Operations & Vendor Management (Calgary)
🏢 Xplore
📍 Calgary