Become a Customer Service Specialist with OEC Group in Vancouver. Focus on delivering exceptional logistics solutions and maintaining strong client relationships in a fast-paced workplace.

In this customer-facing role, you will act as the main point of contact for queries, ensure effective issue resolution, and contribute to account management and service delivery. We're seeking a detail-oriented and proactive individual with a passion for logistics and customer success.

Key Responsibilities: • Respond to customer logistics inquiries and concerns • Conduct regular outreach to maintain customer relationships • Verify compliance of shipment bookings with quotes • Assist in documentation management and customs processes • Prepare and maintain detailed customer performance reports

Requirements: • 3+ years of experience in freight forwarding customer care • Strong customer relationship management skills • Proficient in Microsoft Excel and CRM software • Basic knowledge of customs regulations is a plus • Excellent organizational and communication skills

Utilize your customer care expertise to drive satisfaction at OEC Group in Vancouver. #J-18808-Ljbffr

📌 Customer Service Specialist at OEC Group (Winnipeg)
🏢 OEC Group (Canada)
📍 Winnipeg