Join Cirdan as an IT Support Technician, delivering essential technical support to healthcare systems while managing complex challenges across various environments. Grow your skills in a team-oriented space.
Cirdan, renowned in healthcare technology, is seeking a proactive IT Support Technician. In this role, you’ll troubleshoot technical challenges, support critical systems, and mentor entry-level technicians. Your contributions will be vital in enhancing support services and ensuring patient diagnosis is streamlined through quality technology solutions.
Key Responsibilities:
• Resolve customer incidents in line with SLAs
• Diagnose issues across Windows, Linux/UNIX, and Azure
• Escalate major issues to 3rd line support while retaining ownership




• Mentor junior staff and promote knowledge sharing
• Identify and monitor recurring issues for improvements
Requirements:
• At least 3 years in IT technical support
• Experience in a service desk, managing multiple customers
• Strong understanding of Windows and Microsoft systems
• Familiarity with ticketing systems and Azure
• Excellent communication and customer service skills
Bring your IT skills to enhance Cirdan's dedication to healthcare solutions.
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📌 Cirdan IT Support Technician Needed (Kitchener)
🏢 Cirdan Imaging
📍 Kitchener