Transform client interactions as a Client Experience Manager on a 12-month contract with Raymond James. Effectively manage relationships and enhance the client onboarding experience.
As a pivotal part of the Correspondent Services team, you will drive service excellence and ensure smooth transitions for clients. This position demands robust organizational skills and the ability to work under pressure to meet compliance standards while delivering outstanding client service.
Key Responsibilities:
• Address inquiries related to regulatory issues and service processes
• Supervise the Correspondent Services associate team
• Train associates on products, procedures, and client requests




• Collaborate with external vendors to meet service needs
• Review and manage client communication bulletins
Requirements:
• 5+ years in operations or compliance within financial firms
• Minimum 2 years in a management role
• Willing to complete the Canadian Securities Course (CSC)
• Proficiency in Microsoft Office and analytical skills
• French language skills are a plus
Bring your service-focused experience and team leadership skills to the Client Experience Manager position with Raymond James.
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📌 Client Experience Manager - Contract Role (Vancouver)
🏢 Raymond James
📍 Vancouver