Become integral to customer satisfaction as a Customer Service Representative located in Kingston, Ontario. This role entails responding to inquiries, facilitating account processes, and supporting residents effectively.
As part of our team, you will handle customer queries with professionalism and accuracy, while also promoting our services. This position requires a solid problem-solving mentality and diligent attention to detail, reporting directly to the Marketing Manager. Your commitment to excellent service will greatly enhance our customer interactions.
Key Responsibilities:
• Respond to inquiries through phone and email
• Clarify information regarding products and services
• Resolve customer concerns ensuring satisfaction




• Aid residents with their account inquiries
• Maintain accurate records of interactions
Requirements:
• Bachelor’s Degree/Diploma preferred
• Prior experience in customer service preferred
• Excellent communication skills, both verbal and written
• Strong attention to detail and problem-solving abilities
• Capable of handling high volumes of inquiries
Utilize your expertise in customer service to enhance experiences for residents at our Kingston location.
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📌 Customer Service Role in Kingston, ON
🏢 Homestead Land Holdings
📍 Kingston