Elevate business efficiency with Enercare as a Senior Business Process Analyst focused on product management and marketing in Markham. Drive process improvements and leverage data insights across multiple teams.
In this full-time role at Enercare, you will analyze business processes, operational workflows, and customer experiences to identify growth opportunities. Collaborate with stakeholders across Operations, Marketing, and IT to enhance products and services while ensuring alignment with market needs and business objectives. Your expertise will support continuous improvement initiatives, influencing product strategies and customer journey optimizations.
Key Responsibilities:
• Analyze business workflows and customer journeys
• Facilitate stakeholder meetings and workshops




• Lead process improvement initiatives for quality and efficiency
• Develop future-state process designs and operational models
• Monitor process improvements through KPI evaluation
Requirements:
• BBA or equivalent education
• 10+ years in business process analysis
• 5+ years in process re-engineering and mapping
• Knowledge of product management and marketing principles
• Robust analytical and problem-solving skills
Utilize your analytical expertise and process management skills to enhance customer experiences and operational performance at Enercare.
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📌 Senior Business Process Analyst at Enercare (Markham)
🏢 Enercare
📍 Markham