Join Marcone Appliance Parts as a Customer Service Representative, focusing on providing top-tier support and solutions for customer inquiries and orders. Engage with clients on a daily basis to foster relationships.
In this crucial role, you'll execute and process orders, respond to customer inquiries, and troubleshoot issues related to billing and product inquiries. Your ability to resolve issues on a case-by-case basis will be essential for maintaining customer trust in Marcone’s services. Build strong partnerships by promoting the value of Marcone’s programs effectively.
Key Responsibilities:
• Process customer inquiries regarding products and orders
• Troubleshoot and resolve billing and order problems




• Promote the Marcone value and services
• Maintain accurate logs and documentation
• Follow up on inquiries and report trends to management
Requirements:
• High School Diploma or GED equivalent
• At least two years in a call center setting
• Familiarity with MS Office applications
• Aptitude for mathematical operations
• Proficient keyboarding skills of at least 40 WPM
Enhance your career in customer service with Marcone, contributing to satisfaction and loyalty in appliance solutions.
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📌 Customer Service Representative Role (Vaughan)
🏢 Marcone Supply
📍 Vaughan