Join ABB as a Customer Service Representative in Saint-Jean-sur-Richelieu and contribute to industry innovation. This hybrid role enhances customer satisfaction through order management and problem resolution.

As a key member of ABB’s Electrification, Installation Products division, you will provide essential internal and external customer support. The position requires managing orders, claims, and resolving any issues related to deliveries. You will coordinate efforts among teams to ensure optimal service and effective communication with customers, aiming for a positive impact through your contributions.

Key Responsibilities: • Manage and follow up on customer orders illegally tasks • Resolve after-sales, transportation,



and warranty-related issues • Confirm shipping dates and keep customers updated • Develop solid customer relationships through regular communications • Collaborate on continuous improvement of processes and data integrity

Requirements: • 2 to 3 years of customer service experience • Bilingual in French and English • Proficiency with various computer systems • Familiarity with SAP is a plus • Professional demeanor with clients and colleagues

Make a significant impact within ABB by utilizing your customer service expertise and communication skills to enhance overall satisfaction. #J-18808-Ljbffr

📌 Customer Service Representative - Hybrid Role (Winnipeg)
🏢 BlackBerry
📍 Winnipeg