Take charge of daily retail operations as a Team Leader, supporting the Store Manager in enhancing customer service and associate performance. This role is vital for a thriving store workplace.
In this management position, you'll oversee daily operations, lead associates, and ensure compliance with merchandising and customer service excellence. Responsibilities include handling manager-on-duty tasks, addressing customer complaints, and maintaining store safety and cleanliness standards.
Key Responsibilities:
• Lead and motivate store associates effectively
• Ensure high-quality customer service is always met
• Oversee merchandise presentation and stock levels
• Conduct cash management and opening/closing of the store
• Participate in training new employees and inventory systems
Requirements:
• Minimum 1 year of experience in retail
• 1–2 years in a supervisory role is preferred
• Strong leadership and communication skills required
• Must have flexible availability for shifts
• Ability to effectively manage various priorities
Advance your career in retail management while fostering a positive store atmosphere.
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📌 Team Leader in Retail Management (Kingston)
🏢 Dollarama
📍 Kingston