Join MNP as a Client Services Specialist in Inside Sales, focusing on client engagement and support within a vibrant digital solutions landscape. Enhance customer retention and satisfaction.
This newly established role is key to the National Digital Sales team, managing a portfolio of unmanaged accounts to foster strong client relationships. You will delve into understanding product value, ensuring customer satisfaction, and identifying potential growth opportunities. An ideal candidate demonstrates effective communication and builds lasting trust with clients by delivering meaningful business insights.
Key Responsibilities:
• Manage relationships with key client stakeholders
• Drive satisfaction and retention through deep product understanding




• Update and maintain records in Dynamics CRM
• Meet Key Performance Indicators for client growth
• Collaborate with Practice and Sales Teams on metrics
Requirements:
• Proven track record in account management or inside sales
• Solid organizational abilities with attention to detail
• Knowledge of complex sales in the tech industry
• Proficient in remote engagements and presentations
• Capacity for relationship-building across various client levels
Inspire client success and growth as a trusted partner at MNP.
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📌 MNP Inside Sales Client Specialist (Calgary)
🏢 MNP
📍 Calgary