PetSmart is seeking a Retail Customer Service Lead to drive the pet parent experience and loyalty initiatives while upholding the company’s vision. This role shares responsibility for safety, store cleanliness, merchandising, and associate engagement. It requires leading by example, coaching team members, and ensuring exceptional service across in-store and phone interactions. The position offers full time hours with opportunities for growth within a values-driven retail environment.
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📌 Retail Customer Experience Lead - Pet Care Focus (Winnipeg)
🏢 PetSmart
📍 Winnipeg
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