Join Flair Airlines as a Central Baggage Operations Specialist in Toronto, ON. This critical role involves managing baggage tracing, recovery, and ensuring customer satisfaction through effective case management.
As a Baggage Specialist with Flair Airlines, you'll help shape the future of air travel by ensuring the timely resolution of baggage issues. Leveraging your operational experience, you'll be responsible for investigating cases, coordinating recovery efforts, and maintaining communication with various stakeholders. This position emphasizes high-quality customer service and exact record-keeping.
Key Responsibilities:
• Manage baggage tracing and recovery activity for efficiency
• Investigate delayed and damaged baggage cases




• Prioritize operational tasks within assigned work queues
• Document and process baggage claims accurately
• Support compliance with regulatory requirements
Requirements:
• 3+ years in airline operations or customer service
• Experience with baggage tracking systems
• Strong communication and interpersonal skills
• Detail-oriented with a knack for organization
• Must be eligible to work in Canada
Drive operational excellence in baggage management with Flair Airlines in Toronto.
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📌 Central Baggage Operations Specialist (Toronto)
🏢 Flair Airlines
📍 Toronto