Job Title: Roll Out Specialist/Implementation Specialists

Location: Montreal, Quebec, Canada
Work Mode: Hybrid
Travel: Approximately 80% Across Quebec

Job Description

We are seeking Roll Out Specialist/Implementation Specialists to support the deployment of the Kroll Pharmacy Management System across Pharmaprix pharmacy locations in Quebec. The successful candidate will provide hands‑on implementation support, user training, go-live assistance, and post-deployment validation to ensure a seamless transition and successful adoption of the new pharmacy management system.

Key Responsibilities

- Provide onsite and remote support during the implementation and rollout of the Kroll Pharmacy Management System.

- Deliver training to pharmacy staff on Kroll system functionality and new operational workflows.

- Prepare pharmacy locations for system conversion and go‑live readiness.

- Validate operational and technical requirements before system deployment.

- Support pharmacy staff during system transition and ensure successful adoption.

- Coordinate with pharmacy teams, IT, operations leaders, and corporate stakeholders throughout the implementation lifecycle.

- Identify, document, and elevate technical issues and operational challenges during deployment.

- Ensure pharmacies are fully operational and confident using the new system after go‑live.





- Maintain implementation documentation, deployment reports, SOPs, and knowledge articles.

- Support post‑implementation activities and continuous process improvements.

Required Skills & Experience

- Experience working in retail pharmacy environments, preferably with Pharmaprix or Shoppers Drug Mart .

- Hands‑on experience with the Kroll Pharmacy Management System .

- Experience with AssystRx is considered a robust asset.

- Strong understanding of pharmacy operations and pharmacy management systems.

- Experience delivering user training and supporting system implementations.

- Excellent communication, organizational, and problem‑solving skills.

- Ability to work independently in a fast‑paced rollout environment.

- Willingness to travel approximately 80% across Quebec.

- Valid driver's license and access to a reliable vehicle.

- Flexibility to work evenings, weekends, and variable schedules as required.

Technical Skills

- Kroll Pharmacy Management System

- AssystRx

- Pharmacy Operations

- System Implementation

- User Training

- Go‑Live Support

- Change Management

- Deployment Validation

- Documentation & Reporting

Primary Skills (PS)

Kroll Pharmacy System, System Implementation, Pharmacy Operations, User Training, Go‑Live Support, AssystRx.

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📌 Roll Out Specialist/Implementation Specialists (Montreal)
🏢 AceStack
📍 Montreal