RBC is seeking an ATM Lead Site Reliability Engineer to lead critical ATM infrastructure in Toronto. This hybrid role blends leadership with hands-on system engineering to optimize performance.
As the ATM Lead Site Reliability Engineer, you will manage a fleet of ~4,000 ATMs while ensuring 99.7% system availability. The role emphasizes strategic leadership and technical expertise in ATM operations and cross-functional collaboration. You will drive operational excellence through process optimization and incident management initiatives.
Key Responsibilities:
• Act as the final escalation point for outages
• Lead continuous improvement for ATM operations
• Manage deployment and compliance of IT systems
• Oversee reliability of hardware,



software, and network
• Coordinate current infrastructure implementations
Requirements:
• 5-7 years in financial services technology
• Proven track record in team leadership
• Strong experience with Active Directory and scripting
• Knowledge of networking fundamentals and ITIL
• Familiarity with banking compliance and reporting tools
Take the lead in managing RBC's ATM infrastructure and drive operational effectiveness in a respected financial institution.
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📌 Hybrid ATM Site Reliability Engineering Role (Toronto)
🏢 RBC
📍 Toronto