Dass Metal Products is a wholly owned Canadian family business which has been in the construction and development industry for over 30 years. J Dass built his business on hard work and his desire to provide “second to none” service to his customers. Dass began as a modest retail business and has now expanded into industrial and commercial development including hotels, banquet halls and residential high rise. To learn more, visit Dass.CaJob SummaryAs a Order Processor, you will provide customer, sales and operations support in a consistent, productive and timely manner conducive to the company’s mission statement and objectives, ensuring the highest level of customer service is always achieved.PurposeTo provide administrative assistance to Management, and support daily activities of Customer Service, Sales, and Operations via direct interaction, phone, and email, along with the company's CRM and other business systems.Order Processor Job ResponsibilitiesReceive and review customer orders for accuracy and completenessEnter orders into the system promptly and accuratelyCoordinate with various departments to ensure timely order fulfillmentCommunicate with customers regarding order status and updatesResolve any order discrepancies or issues in a timely mannerMaintain organized records of orders and customer informationQualifications & Required Experience2-3 years’ experience (preferred) in order processing,



customer service or related experience3+ years of experience in order management in metal or related industryHigh level of computer literacyExcellent verbal and written communication skillsMust be customer-retention focusedDetail oriented with excellent organizational and interpersonal skillsAbility to adapt quickly in a fast paced environmentMust be able to effectively prioritize, multi-task and work well as part of a teamPrevious experience with Salesforce or NetSuite is a plusAbility to analyze problems of a moderate difficulty and manage and review data coming from variety of factorsUse judgment within defined procedures to determine appropriate action.Can‑do attitude and positive approach to solving problemsProfessional and pleasant style in dealing with customers and sales teamEffective problem mitigation and resolution skillsExcellent time management skills to follow through on open itemsIn‑depth knowledge of Salesforce or a similar CRMKnowledge and proficiency working with Microsoft OfficeAbility to work with a global team, respecting different cultures from all regionsEducation & ExperienceHigh school diploma or equivalent; college degree preferredFamiliarity with office software and phone systems a plusMinimum 2 years’ experience in Customer Service, order processing an assetTrack record of over‑achieving quotaStrong phone contact handling skills and active listeningFamiliar with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multitask, prioritize and manage time effectivelyCandidates will be subject to standard employment background check.Job TypesFull‑time, PermanentScheduleDay shiftMonday to Friday – 9 am to 5 pm40 hours a week#J-18808-Ljbffr

📌 Order Processor - C$21 - C$26.2 An Hour (Winnipeg)
🏢 Dass Metal Products
📍 Winnipeg