Join our client as a Rental Equipment Customer Service Representative in Grande Prairie, Alberta. This front-line position entails assisting customers in finding the right tools and equipment for their projects while ensuring top-notch service.
They seek three motivated individuals with a flair for customer interaction to support their rental operations. You will engage with clients through various channels to determine their equipment needs and process rentals efficiently. Your role is crucial in delivering excellent customer experiences and ensuring all rental processes run smoothly.
Key Responsibilities: • Assist customers in person,
via phone and email • Effectively assess customer needs for rentals • Process rental contracts and manage extensions promptly • Create detailed invoices and handle payment inquiries • Educate clients on safe equipment usage and maintenance
Requirements: • High school diploma or equivalent experience • Customer service or rental industry experience desired • Robust verbal communication and multitasking abilities • Basic mechanical knowledge of construction equipment • Valid driver’s license is an asset for local errands
Make a difference in customer satisfaction with your expertise in rentals in Grande Prairie. #J-18808-Ljbffr