Empower healthcare management at Express Scripts Canada as a Bilingual Clinical Services Associate. Contribute to drug program efficiency and respond to clinical requests in a hybrid role.
As a Bilingual Clinical Services Associate, you will work under the direction of Clinical Pharmacists, facilitating prior authorization workflows and maintaining formulary accuracy. Your role will be vital in ensuring service excellence while supporting over 12 million members across Canada. This position demands both analytical acumen and excellent communication skills in both English and French.
Key Responsibilities:
• Collaborate with pharmacists on formulary management
• Process prior authorization requests per service agreements




• Keep the drug database up to date
• Provide resources to various internal teams
• Measure and report on performance indicators
Requirements:
• Bachelor’s degree in a science-related field
• Bilingual fluency in English and French
• Knowledge of RAMQ clinical criteria
• Experience with Microsoft Office suite
• Exceptional organizational skills for multitasking
Make a positive impact on healthcare access in your community with Express Scripts Canada.
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📌 Express Scripts Bilingual Associate Position (Mississauga)
🏢 Cigna Health and Life Insurance
📍 Mississauga