Transform your career with LendDirect as a Financial Service Representative in Kitchener, Ontario. This role prioritizes exceptional service and sales in consumer finance.
As part of Attain Finance, you'll join a dynamic team that values innovation and customer satisfaction. This position involves helping customers navigate financial solutions through consultative sales techniques. You will also engage with clients on delinquency management while developing your skills in a collaborative setting.
Key Responsibilities:
• Deliver outstanding customer support during loan processes
• Utilize consultative sales to identify customer needs
• Handle inbound and proactive outbound calls effectively
• Partner with customers on past-due account resolutions
• Engage in training to enhance product knowledge and skills
Requirements:
• Customer-centric attitude and service passion
• Ability to communicate effectively and build rapport
• Critical thinking and problem-solving skills
• Willingness to learn new systems in a changing environment
• Previous experience in customer service or sales is preferred
Elevate your customer interactions and financial expertise at LendDirect.
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