Support Speedo’s customer service initiatives as an Order Management Associate, focused on account order fulfillment and retail communication. This hybrid role enhances customer satisfaction through effective order processing.
As an Order Management Associate, you’ll service a diverse portfolio of accounts while partnering with internal teams like sales and distribution. Key responsibilities include managing orders, processing returns, and collaborating closely with retailers to ensure a seamless customer experience. This position requires solid organizational and multitasking skills to handle daily operations effectively.
Key Responsibilities:
• Oversee daily order management for specified channel accounts
• Process order cancellations and assist with service requests




• Communicate with retailers to strengthen relationships
• Partner with sales and distribution for timely delivery
• Run daily reporting on order trends
Requirements:
• 1-2+ years in a customer service or related role
• Experience in sales or customer operations is preferred
• Strong proficiency in Microsoft Office, especially Excel
• Excellent problem-solving and organizational skills
• French language proficiency is a plus
Leverage your order management skills to ensure exceptional customer experiences at Speedo.
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📌 Order Management Associate at Speedo (Toronto)
🏢 Speedo
📍 Toronto