Excel as a Desktop Support Engineer with EIL Global in Nelson, BC. This position offers opportunities for freelance support while troubleshooting diverse IT issues.
As part of our technical team, you will provide essential onsite support to clients, focusing on desktop management and network troubleshooting. Your responsibilities will include performing OS installations, documenting activities, and taking ownership of service requests to ensure timely resolutions, all while fostering robust customer relations.
Key Responsibilities:
• Provide desktop support and resolve hardware/software issues
• Conduct operating system installations and re-imaging
• Troubleshoot network functionalities in LAN and WAN
• Configure routers and switches for optimal performance
• Document all support actions per established guidelines
Requirements:
• Minimum of 3 years in IT support or technical field
• Proficient in desktop support and troubleshooting
• Good grasp of networking concepts and setups
• Strong communication and customer service skills
• Capacity to handle multiple responsibilities effectively
Enhance your career by delivering exceptional support with EIL Global in Nelson.
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📌 EIL Global Desktop Support Engineer (Nelson)
🏢 preferable.ai
📍 Nelson