Join the prestigious Fairmont Chateau Laurier in Ottawa as a Fairmont Gold Supervisor. This part-time role combines luxury guest service with concierge responsibilities in a beautiful setting.
As a Fairmont Gold Supervisor, you will ensure that our discerning guests receive the highest quality service and personalized attention during their stay. This role requires a blend of hospitality leadership and guest engagement, along with strong problem-solving skills. You will also supervise operations, track occupancy, and uphold Fairmont’s exceptional standards.
Key Responsibilities:
• Deliver qualified service and guest engagement
• Supervise Fairmont Gold operations for guest satisfaction




• Oversee reservations and ensure member expectations are met
• Control inventory and manage revenue generation
• Provide concierge services and hospitality information
Requirements:
• Front Desk Agent experience required
• Two years’ experience in Concierge or Guest Services
• Supervisory experience preferred
• Degree or Diploma in Hospitality Administration
• Excellent bilingual communication skills
Embrace a leadership role fostering exceptional guest experiences at Fairmont Chateau Laurier.
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📌 Fairmont Gold Supervisor in Ottawa
🏢 FAIRMONT
📍 Ottawa