Drive product decisions with analytical expertise as a Cloud Product Analyst at Akamai, where user experience meets data insights. Shape the future of cloud platforms through effective data analysis.
This role involves dissecting customer journey data and collaborating closely with product managers to refine our cloud solutions based on user behavior. Utilizing tools for product analytics, you will identify opportunities for improvement while providing strategic insights that inform product development.
Key Responsibilities:
• Evaluate user experience with product managers and designers
• Create and manage dashboards in Pendo or Tableau
• Codify data standards and event metrics across products
• Conduct analysis of customer engagement metrics and journeys
• Collaborate to identify and resolve user experience challenges
Requirements:
• 5 years of relevant analytics experience
• Bachelor's degree required
• Competency in SQL and product analytics tools
• Understanding of APIs and cloud product features
• Experience with Python or data analytics frameworks
Utilize your data-driven mindset to enhance user interactions and product design at Akamai.
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