Fidelity Canada is seeking a Service Delivery Manager to serve as the primary point of contact for Introducing Broker and Portfolio Manager clients. The role coordinates with FCC back-office teams to meet defined service levels and resolve inquiries from first contact to resolution. You will operate in a versatile hybrid setup with a facility at 483 Bay Street, Toronto, transitioning to Mississauga later. A Canada work authorization is required to apply, with strong emphasis on client service and