Automotive Service Advisor | $45K+ | Family-Owned ShopLooking for a shop where you're appreciated, supported, and can build a long-term career?Dial A Tire Automotive Service Center has proudly served the Waterloo community for over 20 years. As a family-owned independent repair shop, we've built our reputation on honest service, loyal customers, and taking care of our employees. We're growing and looking for a customer-focused Service Advisor who enjoys helping people, thrives in a fast-paced environment, and wants to be part of a team that genuinely enjoys coming to work.If you're organized, personable, and ready to grow with a stable shop, we'd love to meet you.Why You'll Love Working HereEarn$45,000+ CAD annually(based on experience)Commission/bonus opportunities availableFamily-owned shop with over 20 years in businessMonday-Friday schedule with occasional Saturdays (when business is busy)30-40 hours per weekUniforms providedPaid holidaysPTOPaid training opportunitiesModern shop using TekmetricFriendly, supportive team environmentLong-term career stability with an established businessWhat You'll DoAs the first point of contact for our customers, you'll play a key role in delivering an exceptional service experience while helping our shop operate efficiently.Responsibilities include:Greet customers and perform vehicle write-upsBuild estimates and present repair recommendationsReview Digital Vehicle Inspections (DVIs)



with customersObtain repair authorizationsManage repair orders from start to finishCommunicate with customers through phone, text, and emailCoordinate with technicians throughout the repair processHandle customer concerns and assist with conflict resolution when neededHelp achieve weekly sales goals of approximately$20,000-$30,000What We're Looking ForAutomotive service advisor experience preferred (1-5+ years)Automotive industry experiencerequiredExperience at an independent shop or dealership or bothStrong communication and customer service skillsOrganized and detail-orientedComfortable using computers and shop management softwareExperience withTekmetricis a plusAbility to multitask in a quick-paced environmentValid driver's license requiredScheduleTypicallyMonday-Friday30-40 hours per weekOccasional Saturdays during busy periodsAbout Dialatire Automotive Service CenterWe're more than just another repair shop. We're a family-owned business that's been serving Waterloo for more than two decades while building lasting relationships with both our customers and our employees.Our team works in a modern facility equipped with Tekmetric, digital vehicle inspections, Hunter alignment equipment, and a steady flow of approximately 50 vehicles each week. We believe in treating employees with respect, providing opportunities for growth, and creating careers—not just jobs.If you're looking for a workplace where your contributions matter and your career can grow, we'd love to hear from you.#J-18808-Ljbffr

📌 Automotive Service Advisor - $45,000 A Year (Winnipeg)
🏢 Airdrie Dodge
📍 Winnipeg