Join Wesco as a Customer Service Specialist, where your expertise in handling inquiries will shine. This role involves connecting with customers via phone, email, and in-person support.

As a Customer Service Specialist at Wesco, you will directly address inquiries and resolve issues while collaborating with various departments. You will leverage your 2-4 years of relevant experience to enhance customer satisfaction. Your role will encompass supporting the customer base through complaints management and payment processing, all while maintaining a keen attention to detail under pressure.

Key Responsibilities: • Engage with customers to resolve issues and inquiries • Process payments efficiently for cash accounts • Research complex customer problems and provide solutions • Offer backup assistance for sales counter inquiries

Requirements: • High School Degree or Equivalent • 2-4 years of customer service experience • Excellent interpersonal and communication skills • Strong computer literacy with MS Office • Ability to navigate a diverse working workplace

Utilize your customer service skills with Wesco and ensure exemplary support for all clients. #J-18808-Ljbffr

📌 Wesco Customer Service Specialist (Prescott)
🏢 WESCO
📍 Prescott