Make an impact at Mission Hill Family Estate as a Guest Experience Leader, focusing on exceptional hospitality and operational management. This full-time, on-site role emphasizes leadership and guest engagement.

As a Guest Experience Leader, your primary responsibility is to manage the Boutique and Tasting Room's daily operations. You'll lead with a solid floor presence, nurturing team collaboration and supporting guest needs. Your ability to schedule effectively and oversee reservation details will directly enhance the guest experience.

Key Responsibilities:



• Manage daily operations and service execution • Coach and support team members for performance excellence • Align schedules and payroll with business needs • Supervise reservation details and optimize guest interactions • Work with various teams to ensure seamless experiences

Requirements: • 5+ years in hospitality or guest-facing roles • Leadership experience with a focus on team development • Strong communication, planning, and problem-solving skills • Familiarity with operational support systems • Ability to obtain Serving It Right certification

Join us in creating unforgettable guest experiences at Mission Hill Family Estate. #J-18808-Ljbffr

📌 Mission Hill Family Estate Guest Experience Leader (Winnipeg)
🏢 The Mark Anthony Group
📍 Winnipeg