Join the team as a Parts Technical Support and Customer Service Advisor. Offer detailed assistance on parts while enhancing customer experiences in a rapid-paced environment.
This vital position emphasizes order processing, technical support, and resolving customer inquiries. Collaborate closely with engineering and service teams to provide robust solutions to technical challenges. Your ability to manage customer communications will ensure satisfaction and strengthen relationships with dealers.
Key Responsibilities: • Process and track parts orders for customers • Respond to inquiries and build positive dealer relationships • Support troubleshooting for electromechanical systems • Document product issues and order statuses • Maintain service administration and records
Requirements: • Preferred degree in Mechanical Engineering or related field • 1 year of experience with off-road vehicles or heavy-duty equipment • Familiarity with parts management software • Strong mechanical troubleshooting abilities • Previous customer service experience in related settings
Bring your expertise in technical support and service to enhance customer satisfaction in this pivotal role. #J-18808-Ljbffr
📌 Parts Technical Support and Customer Service (Winnipeg)
🏢 Wainbee
📍 Winnipeg
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