Become a DUCA Lending Specialist and play a key role in supporting our members. Deliver exceptional service while assisting with lending inquiries across various platforms.
This full time position at our Corporate Office calls for a well-rounded professional who can underwrite credit applications and offer tailored financial advice. You will excel in a dynamic environment, working to meet and exceed lending goals while fostering member loyalty. Collaboration and communication are vital as you navigate the needs of our diverse membership base.
Key Responsibilities:
• Provide expert assistance to members via phone and email
• Meet and exceed retail lending and product goals
• Identify and promote opportunities for relevant product offerings




• Underwrite credit applications following internal guidelines
• Facilitate effective member service resolutions
Requirements:
• 3-5 years’ experience in a contact center roles with lending focus
• 1-2 years’ familiarity with banking regulations
• Proficiency in retail underwriting processes
• Outstanding problem-solving and communication skills
• Ability to thrive in a fast-paced environment
Bring your expertise to DUCA and help our members achieve their financial goals.
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📌 DUCA Lending Specialist – Member Connect Team (Toronto)
🏢 DUCA Financial Services Credit Union
📍 Toronto